Resources

Insurance Claims

Dealing with insurers after an injury — coverage, the claim process, denials, and bad faith.

An insurance claim is a formal request to an insurance company asking it to pay for a loss the policy covers. A person reports what happened, the insurer reviews it against the contract that was purchased, and it pays, pays in part, or declines the request.

This section covers the insurance side of an injury claim: how adjusters work, the questions they ask and why, which policies pay for what, and the deadlines that apply to a claim. The denials pages take each major auto insurer in turn and explain what a denial from that company usually means and what to do about it.

denials12 pages

What a claim denial from each major auto insurer usually means and how to answer it.

general9 pages

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